1. Introduction
Shams Al-Bawareq Co. (“the Company”, “we”) respects the privacy of visitors to this website and of our customers. This policy explains what data we may collect, how we use it and how we protect it when you use this site or contact us.
2. Data we collect
The website does not require an account. We may receive the information you send us yourself when you contact us by phone, WhatsApp or email, including:
- Your name and business name
- Your phone or WhatsApp number and email address
- Your governorate and area, and the items and quantities you need
3. How we use your data
- To reply to your enquiries and wholesale supply requests
- To inform you of availability, prices and order details
- To improve our services and organise distribution
- To meet legal requirements where applicable
We do not sell your personal data to any third party.
4. WhatsApp and external platforms
The site links to WhatsApp, Facebook, Instagram and Google Maps. When you follow these links you move to independent services with their own privacy policies, which we do not control. We recommend reviewing them.
5. Cookies and fonts
The site may load fonts from Google Fonts and a map from Google Maps, and these services may collect technical data such as your IP address. We do not use advertising or tracking cookies.
6. Data protection and retention
We take reasonable steps to protect the data we receive, and keep it only as long as needed to serve you or meet our obligations, after which we delete or destroy it.
7. Your rights
You may at any time ask to see, correct or delete your data by emailing us at the address below.
8. Changes
We may update this policy from time to time; the latest date is shown at the top of the page. Continuing to use the site means you accept the updated version.
9. Contact us
For any privacy question: a.alhawwas@shamsalbawareq.com — or via our contact page.